Support
Help center
Find answers about bookings, payments, KYC and more — or reach our team directly.
Booking & payment
Search, checkout, OTP and Razorpay
KYC & documents
Upload DL and Aadhaar before pickup
Cancellation & refunds
Refund rules and timelines
Contact support
Phone, email and WhatsApp
Common questions
Quick answers to what riders ask most often.
Select your city and dates on the homepage, choose a bike, review pricing at checkout, verify your mobile via WhatsApp OTP, and pay online. You will receive booking confirmation instantly.
Still need help?
Talk to OnnRide support
Our team helps with bookings, payments, KYC and trip issues.
hello@onnride.com
+91 98765 43210
WhatsApp support available
Before you reach out
- • Have your booking number ready
- • KYC must be approved before pickup
- • Refund status is tracked separately from booking status