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How security deposit and refunds work

Deposit is separate from rental total — collected at checkout, held during your trip, and released after return inspection.

Priya Sharma4 min read
DepositPaymentsRefund

Quick answer

Security deposit is paid upfront with your rental total and held separately — it is not vendor earnings unless a damage claim is approved. After safe return and inspection, the full deposit releases per platform refund settings; partial forfeit applies only when a claim is settled.

Key takeaways

  • Deposit amount is always shown in pricing breakdown before Razorpay checkout.
  • Deposit covers potential damage or policy violations during the trip — ride carefully.
  • Document bike condition with photos at pickup and return to support dispute-free release.
  • Full refund after inspection with no claim; partial forfeit only on approved damage claims.

On every booking you pay rental total plus security deposit upfront via Razorpay. The deposit amount comes from vehicle, category or location rules — always shown in your pricing breakdown before payment.

Treat deposit as insurance for the vendor, not an extra fee — return the bike on time, in agreed condition, and with documented inspection to get it back in full.

During the trip

Deposit covers potential damage or policy violations. It is not part of vendor earnings until a claim is settled. Ride carefully and document condition at pickup and return.

After safe return

Vendor inspects the vehicle. With no damage, deposit is released per admin deposit refund settings — automatic or manual. Partial forfeit applies only when a damage claim is approved.

Frequently asked questions

Deposit covers potential damage, loss, or policy violations during your trip. It is held separately from the rental total and is not treated as vendor earnings unless a claim is approved.

Priya Sharma

Priya Sharma is OnnRide's Motorcycle Travel Editor — she has ridden across 15+ Indian states and helps renters plan safe, practical two-wheeler trips.

Reviewed by OnnRide Operations Team

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