Quick answer
OnnRide lets you book and pay before KYC approval, but vendor handover is blocked until admin approves your documents. Upload clear Aadhaar, a valid full driving license, and a well-lit selfie — complete this early so pickup day stays smooth.
Key takeaways
- Book and pay first; KYC approval is required before ride start and handover.
- Prepare Aadhaar (front and back), full DL (not learner), and a clear selfie.
- Rejected uploads include a reason — fix and re-upload without losing your booking.
- Carry original license and ID used in KYC to pickup for vendor verification.
OnnRide lets you browse, book and pay without approved KYC. That keeps checkout fast. Before vendor handover, your KYC must be approved — otherwise the ride cannot move to in-progress.
Upload from a well-lit room with no glare on ID cards — blurry edges are the most common rejection reason for first-time renters.
Documents to prepare
- Aadhaar — clear front and back photos.
- Valid driving license — front and back; learner licenses are not accepted.
- Selfie — well-lit, face clearly visible for manual admin review.
After you upload
Status moves to pending review. Admin approves or rejects with a reason — you can re-upload after rejection. Complete KYC early so pickup day stays smooth; use booking chat to confirm timing with your vendor.
Frequently asked questions
Priya Sharma
Priya Sharma is OnnRide's Motorcycle Travel Editor — she has ridden across 15+ Indian states and helps renters plan safe, practical two-wheeler trips.
Reviewed by OnnRide Operations Team
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